AI Voice Agent for Your Service Department
Never miss another service call. Our AI answers every phone call instantly, books appointments, and follows up with customers 24/7, 365 days a year.
Your Service Department Phones Shouldn't Go Unanswered
Service advisors are busy writing tickets, walking the lot, and helping customers at the counter. When the phone rings, calls go to voicemail—and potential revenue walks away.
67% of service calls go unanswered during peak hours. 45% of callers won't leave a voicemail. Average value of a lost service appointment: $280.
Meet Your New AI Service Advisor
Contactter Service Voice AI answers every call in under 2 seconds, understands customer intent using natural language AI, and books appointments directly into your DMS—no human required.
What Service Voice AI Does
- Answers Every Call Instantly — No hold times. No voicemail. Your AI picks up in under 2 seconds.
- Books Service Appointments Automatically — Finds available times, checks advisor availability, and books into your DMS in real-time.
- Handles Common Inquiries — "What time do you close?" "Is my car ready?" "How much is an oil change?"
- Follows Up with Customers — Confirms appointments, sends reminders, collects CSAT scores.
- Escalates When Needed — Transfers complex issues to live advisors with full context.
Results Auto Dealers Are Seeing
Krusen Motors (Seattle, WA)
"We went from answering 60% of service calls to 100%. Our AI books 15-20 appointments per day that would have gone to voicemail. That's an extra $4,200 in service revenue per day."
— Keith McKinzie, Service Manager
Metrics: 100% call answer rate (up from 63%) • 342 appointments/month booked by AI • 2.1 second average answer time • $84K monthly revenue increase
Frequently Asked Questions
How long does it take to set up?
Most dealerships are live within 24-48 hours. We handle the integration with your DMS, configure your service menu and pricing, and train the AI on your dealership's policies.
Does it sound like a robot?
No. Our AI uses natural, conversational language and responds in real-time. Customers regularly tell us they didn't realize they were talking to AI until we told them.
What happens if the AI doesn't understand?
If the AI encounters a question it can't answer or detects customer frustration, it immediately transfers to a live service advisor with full context.
Can it handle multiple calls at once?
Yes. Unlike human advisors, the AI can handle unlimited simultaneous calls. During peak hours, it answers every call instantly with no hold times.
Ready to Stop Missing Service Calls?
Custom pricing based on your dealership size and call volume. Most service departments see ROI in the first month.